Overview
When a new hub needs to be launched, there are various processes that must be completed across the platforms used by FKL. Some of these are for the Development Team and some are for the Operations Team.
Development Team
| Process | SOP | Duration |
|---|
| Request new seller with Vivenu | Coming soon | 2 weeks |
| Configure seller domain (DNS) | Coming soon | TBC |
| Configure email domain (DNS) | Coming soon | TBC |
| Configure Webhooks + API key | Coming soon | TBC |
| Configure new hub region | Coming soon | TBC |
| Arrange Vivenu configuration of redirection from shop URL to our website | Coming soon | TBC |
| Configure TalentID/API integration | Coming soon | TBC |
| Configure Telemetry regions | Coming soon | TBC |
| Integrate Google Analytics TAG ID with new hub region website | Coming soon | TBC |
Deployment Team
| Process | SOP | |
|---|
| Configure the payment gateway | Gateway SOP | 30 mins |
| Configure the payment strategies | Coming soon | TBC |
| Populate the legal information | Coming soon | TBC |
| Configure the email template | Coming soon | TBC |
| Configure the events configurations | Coming soon | TBC |
| Configure a new landing page for redirecting the customer | Coming soon | TBC |
| Configure Google Analytics / Tag Manager | Coming soon | TBC |
Last modified on June 23, 2026
