Overview
By default a new Vivenu seller is served from an auto-generatedvivenushop.com address. This SOP covers connecting a branded custom domain (the customer-facing shop URL) to the seller and verifying ownership through a DNS record in GoDaddy.
This SOP assumes you already know how to access and navigate Vivenu. If you need access, email support.
Prerequisites
- Vivenu access for the relevant seller
- Access to the
fat-kartingleague.comDNS in GoDaddy - The hub code confirmed (e.g.
defor Germany,us-cafor US California). See the naming convention for how hub codes are assigned.
Connecting the Custom Domain
Adding the DNS Record
After creating the domain, Vivenu displays a single CNAME record to add to your DNS. It will show as PENDING until the record is verified.Copy the CNAME record from Vivenu
Note the two values Vivenu provides:
| Field | Use as | Example value |
|---|---|---|
| Hostname | Host / Name of the CNAME record | shop.de.fat-kartingleague.com |
| CNAME Content | Value / Target / Destination | domains.vivenu.com |
Add the record in GoDaddy
In GoDaddy, open the DNS management for
fat-kartingleague.com and add a new CNAME record using the Hostname and CNAME Content values from the previous step.Enter only the host portion (e.g.
shop.de) - GoDaddy appends the root domain automatically. The fully qualified record must resolve to shop.<hub-code>.fat-kartingleague.com.Verifying and Setting as Primary
Wait for DNS to propagate
DNS changes can take a few minutes to become active. Allow time for the record to propagate before expecting verification to succeed.
Refresh until the domain is active
Return to Settings > Domains and refresh the page periodically. Once the record is verified, the domain’s Status and SSL will both show ACTIVE.
