Skip to main content

​
Overview

Each hub has a dedicated Microsoft Teams team and channel that receives notifications from the GKL API. This SOP covers creating that team and channel and generating the incoming webhook URL.

​
Prerequisites

  • Microsoft Teams access with permission to create teams.
  • The region code confirmed (e.g. DE for Germany). See the naming convention.

​
Creating the Team and Channel

1

Create the team

Create a new team named:
FKL <REGION_CODE> PROD
Where <REGION_CODE> is the uppercase region code. For example, for Germany this is FKL DE PROD.
2

Name the first channel

Set the first channel’s name to:
<REGION_CODE> Notifications
For example, for Germany this is DE Notifications.The list of hub notification teams following the naming convention

​
Generating the Webhook URL

1

Open Workflows for the channel

On the new team’s first channel, click the … dropdown and select Workflows.The channel dropdown menu with the Workflows option
2

Add the Send webhook workflow

Search for send webhook and select Send webhook alerts to a channel.The Workflows search showing the Send webhook alerts to a channel template
3

Confirm the team and channel

The default options should already match the team and channel you just created. Confirm they are correct before continuing.The workflow parameters prefilled with the team and channel
4

Copy the webhook URL

Copy the webhook URL and save the workflow.
Keep the webhook URL safe. It is added to the GKL API configuration in the New Hub Region SOP.

​
Adding Members

Do this last. Only add members once the full hub is configured and the seller has been tested, so notifications do not reach the team before the hub is live.
Add the following roles as members of the team:
  • CEO
  • COO
  • CFO
  • Head of Finance
  • Finance Team Members
  • Hub Manager
  • CEL/EC
  • Head of Advanced Tech
  • Development Team within AT
  • Head of Sales & Marketing
  • Sales & Marketing Team Members
Last modified on June 29, 2026