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Overview

We cannot configure this redirect ourselves, so it must be requested from our Vivenu contacts by email. The redirect sends anyone who lands on the Vivenu seller shop root to our website instead. This adds another layer of defence against users checking out directly on the Vivenu shop and bypassing our half-headless approach. If a user somehow reaches the Vivenu shop root, the redirect routes them back to us.
This is not a blocker for deployment. A hub can go live before the redirect is in place, but the request should still be sent as part of setup.

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Prerequisites

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Who to Contact

FieldRecipient
ToMichael Bongarts (Solution Architect), michael.bongarts@vivenu.com
CcMitja Mueller (Account Manager), mitja.mueller@vivenu.com
CcThe rest of the development team

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Sending the Request

1

Identify the source and target URLs

The source is the seller shop domain you configured. The target is our website events page for the region.For Germany, this is:
https://shop.de.fat-kartingleague.com  ->  https://events.fat-kartingleague.com/DE/events
The source uses the lowercase hub code (shop.<hub-code>.fat-kartingleague.com) and the target uses the uppercase region code (/<REGION_CODE>/events).
2

Compose the email

Send the email to the recipients above, asking them to configure the redirect. For example:
Subject: Shop redirect configuration request: FAT Karting League (DE)

Hi Michael,

Please could you configure a redirect for our new FAT Karting League
seller shop domain to our website?

From: https://shop.de.fat-kartingleague.com
To:   https://events.fat-kartingleague.com/DE/events

Please let me know when this has been configured.

Thanks,
<Your name>
3

Send

Send the email and track it as part of the hub setup. No further action is needed in Vivenu from our side.
Last modified on June 29, 2026